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webmaster: angel-fish.co.uk
Telephone: 023 8038 6586




IT SERVICES
Support & Supply of IT Systems
Utilising leading technology, our support services are provided on three levels.
Full Service & Maintenance Agreement
Sometimes referred to as a retainer contract, this service provides a fully managed and outsourced IT support structure for a fixed fee per month. Including our pro-active monitoring tools.
Block Hours Agreement
This option provides guaranteed levels of support services in return for pre paid hours of support.
Ad-Hoc Support
We can provide ad-hoc support to customers that we have had no previous contact with. Using state of the art tools to remote control your systems. Our qualified engineers can resolve your issues whether server, workstation or infrastructure based.
IT Equipment Supply
Due to our excellent relationships with major suppliers for HP, Dell, Toshiba, Sony and many more, we can offer well priced equipment with advice on suitability and best installation practice.
Our sales and support staff have undergone the relevant certifications to allow us to communicate with the companies directly using our elevated status level. We have gained accreditations with the following manufacturers:
Microsoft
HP
Trend Micro
Symantec
Nortel
Cisco
Thus
t: 023 8038 6586